COVID-19 Vaccine

South Texas Health System is currently following vaccine distribution guidelines from the Texas Department of State Health Services. In accordance with these guidelines, STHS Edinburg and STHS McAllen are offering COVID-19 vaccinations to eligible direct care workers in Phase 1A, which includes those who are:

  • Direct Care Professionals: Hospital, Long-Term Care, EMS, 9-1-1, Home Health, Outpatient, ER/Urgent Care, Pharmacies, Last Responders, School Nurses

To Schedule an Appointment: If you are eligible, please call the STHS Pre-Services Line at 956-388-2190 to schedule an appointment. Please note: South Texas Health System is receiving limited supplies of the Pfizer and Moderna COVID-19 vaccines.

We know people are eager to be vaccinated and we are working to provide vaccinations as quickly as possible. As more vaccine doses become available, we will continue to offer vaccines to individuals who are eligible based on the guidance of the Texas Department of State Health Services.

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Latest Information on COVID-19 Precautions

Our visitation procedures have changed. Please see the latest updates below.

The safety of our patients and staff has always been and remains our top priority.

As the world continues to navigate the challenges presented by COVID-19, we realize that some people may have questions about coming to the hospital even as they seek to address pressing health issues. Please note that we have implemented extraordinary measures and additional protocols to help ensure a safe and clean environment for our patients, physicians, staff and community. We are actively monitoring and responding to all recommendations made by the Centers for Disease Control (CDC) and our local Health Authority.

Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here … safe, trusted and ready to deliver a superior healthcare experience.

Emergency Department – Do Not Delay in Seeking Critical Care

Our Emergency Departments are staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, numbness, difficulty breathing or mental confusion should call 9-1-1 or go to the nearest emergency department. It could save your life.

We have an additional layer of protection with the utilization of UV light technology that kills germs once a room is unoccupied. Curtains and doors are kept closed and patients are separated based on symptoms.

Individuals Experiencing COVID-19 Symptoms

If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office or an Urgent Care Center.

If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-checker button at the top of the page.

Hospital Services and Programs

The system is fully operational. We are monitoring for symptoms in patients and implementing isolation protocols, if needed.

Most community health education programs offered by the hospital in the near term have been canceled or postponed; please follow the system on Facebook for updates.


For your convenience and safety, virtual visits via Telehealth technology are available to address many non-emergency health concerns. Virtual visits allow you to speak with a healthcare provider using a phone, tablet or computer from the comfort of your own home.

Elective Procedures

As of January 8, 2021, South Texas Health System facilities have temporarily discontinued elective procedures due to the ongoing coronavirus pandemic. Our facilities are following the criteria outlined in Texas Governor Greg Abbott’s Executive Order 30 and Executive Order 31. The performance of elective procedures is paused at this time unless the performance of those procedures, outlined as permissible by the Governor’s Executive Orders, will not diminish the hospital’s capacity to respond to the needs of the COVID-19 pandemic locally.

South Texas Health System continues to work with each patient’s physician as to the scheduling and timing of all procedures as we adhere to the Governor’s Executive Orders.

Visitation Guidelines (as of March 22, 2021)

South Texas Health System continues to monitor COVID-19 activity within our hospitals to understand how to best meet the needs of our community. After discussions by leadership from all our acute care hospitals, the following visitation restrictions are now in effect:

  • All visitors must:
    • Be screened upon entry into the hospital
    • Wear an approved face mask at all times (no gator masks or bandanas allowed)
    • Frequently perform good hand hygiene
    • Limit their visit to the patient room or designated area they are visiting
  • Adult Inpatient Units: One (1) adult support person is allowed per day during the hours of 8 am – 8 pm, not including patients in COVID-19 treatment areas.
  • Pediatric Inpatient Units: One (1) adult support person is allowed per day and 24-hour in-room visitation is permitted.
  • Emergency Departments: One (1) adult support person is allowed to accompany the patient.
  • Labor and Delivery: One (1) adult support person is allowed per day and 24-hour in-room visitation is permitted.
  • Outpatient Areas (Imaging, Labs, Day Surgery, etc.): One (1) adult support person may accompany the patient and wait in the waiting area.
  • End-of-Life Considerations: We are deeply committed to supporting the loved ones of patients in an end-of-life condition. We will work with a point person from each family to accommodate appropriate visitation in coordination with the medical provider.
  • Behavioral Health Hospital: No visitation is allowed at this time due to the prevalence of asymptomatic individuals in the community and the need to protect all our patients in that care setting.

Visitation guidelines will be regularly examined by hospital leadership and adjusted based on any change in the COVID-19 situation within our community. Our goal is always to ensure the highest level of safety for our patients, physicians, mid-level providers, staff, and community members.


The CDC recommends individuals and families follow everyday preventive measures including:

  • Social distancing – avoiding crowds and crowded spaces, avoiding handshaking and hugging, deliberately staying at least six feet away from other people, and replacing in-person visits with remote check-ins using technology.
  • Cover coughs and sneezes with a tissue, then dispose of the tissue.
  • Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
  • Routinely clean frequently touched surfaces and objects.
  • Stay home and away from others when you are sick with any respiratory disease symptoms.
  • Routinely clean frequently touched surfaces and objects.
  • Stay home when you are sick with respiratory disease symptoms.

Additional Resources

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For media inquiries for South Texas Health System McAllen and South Texas Health System Heart:
Tom Castañeda