er reserve

Care for Sudden, Less Serious Illness

  • Schedule a time for your less-serious emergency care
  • Wait in the comfort of your home
  • Make an appointment up to 12 hours in advance

ER Reserve lets you schedule a time in the Emergency Department at any South Texas Health System hospital when you need care for less-serious and non-life-threatening illnesses and injuries,* such as:

  • Sore throat
  • Earache
  • Cough or cold
  • Muscle strains and sprains

*ER Reserve should be used only if you decide your care can wait until the time you select. Do not wait if your symptoms or conditions worsen or if you need immediate care because delays may complicate your condition. If you are unsure of your condition or if your condition worsens, then please go to the nearest emergency room or call 9-1-1.

Frequently asked questions about ER Reserve

Some insurance plans may not cover an ER visit if it is deemed urgent care or may apply a different copay. Please check your covered benefits with your insurance provider for details.

Reserve A Time With ER Reserve 

ER Reserve is available at the following South Texas Health System facilities. Select a facility, complete the form, select the time that you'll be arriving at the hospital and we will make every effort to honor your requested time. Please remember that emergency patients are seen according to the severity of their injuries or illnesses, so this is not a guarantee that you will be seen at your selected time.