Your Insurance

Insurance
The patient is responsible for the total charges of the care and treatment they received at a South Texas Health System hospital. In most cases, the hospital will accept your assignment of insurance benefits and will forward your hospital bill directly to the insurance company. We will allow 90 days from the date that we bill the insurance company for payment. If you have not received a notice of payment from your insurer within 60 days of receiving a copy of your hospital bill, we recommend that you contact the insurer directly and encourage speedy payment. If the insurance company has not sent payment to the hospital within 90 days, the status of your account will change from "insurance pay" to "patient pay." At that time, you will be expected to make prompt payment.

All patients should familiarize themselves with the terms of their insurance coverage. This will help you understand the hospital's billing procedures and charges.

If there is a question about your insurance coverage, a member of the Patient Accounting Department will contact you or a member of your family while you are here. Information is needed in order to process your claims.

Accepted Health Plans
Click here to view all South Texas Health System accepted health plans.

Please realize that some managed care organizations may be added, while others may be removed at any time. Please contact the Managed Care Department with any questions. For the correct telephone number, click on Phone Directory on the left side of this page.

Note: The information on this Web site is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither South Texas Health System, or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this Web site.

The information, content and artwork provided by this Web site is intended for non-commercial use by the reader. The reader is permitted to make one copy of the information displayed for his/her own non-commercial use. The making of additional copies is prohibited.