Rio Grande Valley Hospital Team - South Texas Health System

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Your Hospital Team

Medical Staff
Your attending physician is primarily responsible for your care. All tests, medications, and consultations with other specialists are performed or administered under your attending physician's supervision. If you were not under the care of a physician affiliated with the hospital when you were admitted, a physician will be assigned to you.

Nursing Staff
Nursing staff is committed to providing comprehensive care to patients, each of whom requires a different level of personal attention and expert skills. You will be assigned a registered nurse who will coordinate a thorough nursing assessment, plan of care, and continuous monitoring of your health status throughout your hospitalization. Other caregivers, under the direction of the registered nurse, will be assigned to care for you. A nurse manager is responsible for directing and coordinating nursing care on each unit. Please feel free to contact your nurse or the nurse manager if you have questions or concerns.

Pastoral Services
The hospital has several volunteer clergy from the community who can be contacted at your request for further information. Others who help are lay men and women who have special training. For the correct telephone number, click on Phone Directory on the left side of this page. Your priest, minister or rabbi is always welcome to visit you while you are here.

Dietitians
The hospital maintains a full-time registered dietitian to meet your dietary needs during your stay. The dietitian may visit you shortly after admission to discuss your nutritional needs and food preferences.

Social Workers
Social workers are assigned to each patient care area and are trained to help patients and family members deal with financial, social, and emotional problems that relate to illness or hospitalization. Members of the department work with you and your family with concerns related to your illness and are involved in discharge planning. To speak with a social worker, you, your family, your physician or nurse should call the Social Services Department. For the correct telephone number, click on Phone Directory on the left side of this page.

Housekeepers
Your room is cleaned daily by a member of the housekeeping staff. If there is a housekeeping problem in your room, tell your nurse and it will be taken care of as quickly as possible.

Volunteers
Volunteers contribute many hours of service and financial assistance to the hospital. They supplement the services of the Hospital staff in many ways and can be identified by their pink jackets with a "Volunteer" monogram and name tags. Among the many services they provide, they can: deliver books and magazines to you from the hospitality cart, and accompany you through the hospital. If you need a volunteer's help or know of a patient who may appreciate a friendly visit. For the correct telephone number, click on Phone Directory on the left side of this page.

Patient Escort Service
The Patient Escort Service will accompany and transport you to and from any tests or procedures to be performed outside of the unit.

Information Desk
The Information Desk is located in the main lobby near the main entrance to the Hospital.

Other Personnel
During your stay you may be visited by other healthcare professionals, including technicians, technologists, and therapists. In addition, the South Texas Health System family includes many behind-the-scenes workers, such as accountants, engineers, secretaries, food service workers, and others who contribute greatly toward your well-being while you are here.