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Patient Information

Welcome to South Texas Health System.
 
We are pleased that you and your physician have selected us to provide your medical care.

We are committed to Service Excellence and our goal is to provide you with high quality and compassionate care and to make your stay a comfortable one. If you have any questions or concerns, please do not hesitate to ask your physician or nurse, or for a patient representative, please dial the facility operator and they will page one for you.
 
Your Hospital Team
Medical staff, nursing staff, pastoral services, dietitians, social workers, housekeepers, volunteers, patient escort service, and other personnel
 
Your Room
Your hospital bed, room temperature, calling your nurse, during the night, television, telephones, leaving the unit
 
Your Safety
Smoke-free environment, fire drills, medications, valuables or lost items, cellular phones
 
Food & Nutrition
Dietary services, cafeteria, vending machines
 
Special Services
Patient liaison and problem resolution, patient education, notary public, mail and flowers, newspapers, library cart, for the hearing-impaired, interpreters, support groups
Going Home
Checking out and discharge
 
Billing
Your hospital bill
 
Your Insurance
Patient Accounting Department, accepted health plans
 
Travel Assistance

Important Information

Patient Bill of Rights
Your rights and responsibilities

Nondiscrimination Policy
Services for patients with disabilities and nondiscrimination based on disability, Ethics Committee

Note: The information on this Web site is provided as general health guidelines and may not be applicable to your particular health condition. Your individual health status and any required medical treatments can only be properly addressed by a professional healthcare provider of your choice. Remember: There is no adequate substitution for a personal consultation with your physician. Neither South Texas Health System, or any of their affiliates, nor any contributors shall have any liability for the content or any errors or omissions in the information provided by this Web site.
 
The information, content and artwork provided by this Web site is intended for non-commercial use by the reader. The reader is permitted to make one copy of the information displayed for his/her own non-commercial use. The making of additional copies is prohibited.